FAQ
Frequently Asked Questions at Dallas Plumber.com
Find quick answers to common queries about our plumbing, drain cleaning, and water heater services. This FAQ section is designed to provide you with clear, concise information, helping you understand more about our processes, services, and how we can best serve your needs.
What types of services does Dallas Plumber.com offer?
We specialize in providing top-quality plumbing services tailored to meet your needs for both residential and commercial properties. Whether it's bathroom or kitchen plumbing, drain cleaning, water heater installation and repair, or services like pipe repair, gas line work, and sump pump maintenance, our team is equipped to handle it all with precision and care.
Is Dallas Plumber.com licensed?
Yes, Dallas Plumber.com is fully licensed in both Plumbing and HVAC. Our Plumbing License number is M-39682 and HVAC License number is TACLB104754E.
Is Dallas Plumber.com insured?
Yes, Dallas Plumber.com is fully insured, providing peace of mind and protection for our clients and our work.
How can I schedule a service appointment?
You can schedule an appointment by calling us at 682-900-4100 or by filling out the service request form on our website.
What areas do you serve in the Dallas Fort Worth Denton Metroplex?
We provide services throughout the entire Dallas Fort Worth Denton Metroplex, covering a wide range of neighborhoods and communities.
Do you handle both residential and commercial projects?
Yes, we have expertise in both residential and commercial plumbing, heating, and air conditioning services, catering to a variety of client needs.
Do you offer eco-friendly or energy-efficient solutions?
Yes, we offer a range of eco-friendly and energy-efficient options for plumbing and HVAC systems, helping you reduce your environmental footprint and energy costs.
Do you offer any warranties on your services?
Yes, at Dallas Plumber.com, we offer a 90-day warranty on labor for all our services, ensuring your satisfaction and peace of mind.
How do you handle pricing and quotes?
We provide upfront pricing before starting any job. After assessing the work needed, we offer a detailed quote so there are no surprises.
What should I do in case of a non-emergency plumbing or HVAC issue?
For non-emergency issues, you can schedule a regular service visit through our website or by calling us. We recommend addressing issues promptly to avoid escalation.
Do you offer services for both older and modern systems?
Yes, our team is equipped to handle a wide range of systems, from older, traditional setups to the latest in HVAC technology.
How quickly can I expect service after scheduling an appointment?
We strive to respond promptly, with the goal of addressing your service needs as quickly as possible, often within the same day or the next.
What should I do to prepare for a technician's visit?
Clearing the area around the problem site and ensuring easy access can help expedite service. We’ll provide specific instructions if additional preparation is needed.
How do I know if I need to repair or replace a unit?
Our technicians will assess the condition of your unit and recommend repairs or replacement based on its age, efficiency, and the cost-effectiveness of each option.